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FORD GUEST EXPERIENCE
INSTANT FEEDBACK FORM
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Dear Guest, kindly let us know how well were we able to serve you.
CUSTOMER / VEHICLE INFORMATION
Vehicle Plate:
Customer Name:
Customer Mobile:
Customer E-mail:
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FORD GUEST EXPERIENCE
INSTANT FEEDBACK FORM
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Unacceptable
Average
Outstanding
Truly
✠ Please Rate us on the following parameters as per the above scale
How satisfied are you with your overall experience?
Overall quality of work performed
Getting an appointment on the day & time you desired
Overall vehicle delivery experience
Washing and Cleanliness of your vehicle on return
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FORD GUEST EXPERIENCE
INSTANT FEEDBACK FORM
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✠ SERVICE ADVISOR INFORMATION
Service Advisor:
Date of Service:
✠ Please rate your Service Advisor on
Answering/resolving concern in timely manner
Keeping you informed about the status of your vehicle
Knowing your vehicle service history
Explanation of the work performed on your vehicle and changes
Suggestions & comments
FORD GUEST EXPERIENCE
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